Refund Policy

We strive to provide quality content and value-driven learning experiences. Please read our refund policy carefully before making any payments.

1. General Refund Guidelines

• All payments made for courses or platform services are final and non-refundable.
• Refunds will not be issued for change of mind, course dissatisfaction, or incomplete usage.
• We recommend reviewing course previews, syllabus, and eligibility requirements before purchasing.

2. Eligible Refund Conditions

• Refunds will only be processed if a technical error or billing issue occurs due to a fault from our system.
• Requests must be submitted within 48 hours of the transaction with valid proof (payment receipt, error screenshot, etc.).
• Refunds are not applicable if course access or video content has already been consumed.

3. No Refunds in the Following Scenarios

• Courses purchased using referral codes, promotional credits, or discounts.
• Violation of platform policies or misuse of the system.
• Delayed access due to user-side issues such as internet or mobile device problems.

4. Payment Gateway Responsibility

All financial transactions are securely processed by third-party payment gateways (e.g., PayU, Razorpay). In case of gateway failure, the refund process is governed by the gateway's internal policies.

5. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team at support@yourdomain.com with the following details:

• Registered email and mobile number
• Transaction ID and payment date
• Reason for the refund request

6. Refund Processing Timeline

Approved refunds (if applicable) will be processed within 7–10 working days. The amount will be credited to the original payment method used.