Frequently Asked Questions


You can register by entering your email, mobile number, and referral code. Teachers must be verified using a teacher referral code during registration.

Referrals are tracked when someone registers using your code and makes a course purchase. After two valid referrals, you can begin redeeming your rewards.

No, reward points are non-transferable and cannot be redeemed for cash. They are usable only within the platform, subject to admin-defined rules.

As per our policy, payments are non-refundable unless a technical or billing error occurs due to our system. Please check the refund policy page for full details.

Students earn reward points after watching videos and passing MCQ tests. Points depend on test scores and video completion. Admins can customize reward distribution rules.

By default, a user can purchase up to 5 courses, but this limit can be adjusted by the admin based on platform policies or promotions.

Aadhaar verification is required only for identity verification purposes where necessary. Additional charges may apply, and it is handled securely via a third-party provider.

Yes, we offer both a responsive web platform and an Android mobile application for seamless learning across devices.

Reward points earned by students are credited monthly in portions as defined by the admin. For example, if you earn 1,000 points for a 5-month course, 200 points will be released each month. Points cannot exceed the original course purchase cost and are visible in your wallet upon login. Redemption of points requires at least two successful referrals, though these settings can be customized by the admin.

You can contact our technical support team via the support section on the platform or email us at support@yourplatform.com.